W212 suspension problem - common fault?

[Guest Mr. M]

Hey guys!

I'm back for another problem with the E250 - so it seems Mercedes hasn't ironed out the problems yet with its latest model!

Just only weeks after we took delivery of the E last year I noticed a slight 'gurgle' noise from the suspension. I brushed it off and thought it's just some minor thing that would go away after a while. I even asked my dad to hear it and he said he didn't notice it.

A few months on, it's my dad turn to tell me that he could hear the sound as well, especially on bumpy roads at low speed. It's as if the front right suspension is loose... It can take the road just fine, the damping feels solid - but the suspension feels loose and needs tightening.

I thought it's an easy fix so we headed to MBM to get it checked. I was surprised to hear that the suspension needs replacing (the front right one), when the car is only barely a year old! And we did no more than 15k in mileage.

They also said it's a common fault among the W212s and we're not the first to encounter this. So is anyone else on SGMerc suffering from this issue?

We're now waiting for a warranty claim to be processed by TWM... Which is probably going to take ages!

I must say, we're quite disappointed with MB that this problem has surfaced, knowing that suspensions have always been MB's achilles's heel.

[Guest Mark_twain88]

My W212 E250 has just clocked in 15k mileage. No problem with suspension.

How does it sound like with yours? Is it a squeaking sound? Does it happen at slow speed and high speed?

[Guest 6008]

Mark_twain88 wrote:

My W212 E250 has just clocked in 15k mileage. No problem with suspension.

How does it sound like with yours? Is it a squeaking sound? Does it happen at slow speed and high speed?

My w212 is 5 months old . I'm irritated by a noise while I'm on low speed . But it's not all the time . That's another problem cos whenever I wanted the mechanic to listen to that noise , it always behaves well and kept quiet . It sounds like a helicopter from far away . This noise came from the under carriage . I'm due for my 10k servicing in abt 2 days time . If I'm able to find out what is the problem then I'll up date more .

[Guest blackmercs]

Why not you seek second opinion from Stackblack? Or u can go directly to Khang's auto to speed up your claim? Or all claims must go through MBM?

[Guest lkh]

Hi,

i have similar sound but only when i make cornering or reverse. I suspect the auto-trans pump has a problem. Sending my ride for service soon, so i guess will have it check. Mine's 1 year old.

6008 wrote:

My w212 is 5 months old . I'm irritated by a noise while I'm on low speed . But it's not all the time . That's another problem cos whenever I wanted the mechanic to listen to that noise , it always behaves well and kept quiet . It sounds like a helicopter from far away . This noise came from the under carriage . I'm due for my 10k servicing in abt 2 days time . If I'm able to find out what is the problem then I'll up date more .

[Guest 6008]

lkh wrote:

Hi,

i have similar sound but only when i make cornering or reverse. I suspect the auto-trans pump has a problem. Sending my ride for service soon, so i guess will have it check. Mine's 1 year old.

Sounds the same issue as mine . You and I should feel happy abt it . Paid the price of a W212 , free helicopter . Hahaha ....! Anyway will update after my servicing . Cheers !:becky:

[Guest kepiting1sg]

Think U guys must have been doing lots of nite training in your ride for the suspension to have problems......hahahaha!

Mine boh sound leh!!!!

[Guest 6008]

Ok guys . My workshop told me it's the under carriage cover vibrates and knocking on some parts of the car that created the noise . He had settled it after some touching here and there . Let's see the results after a few days . Below pic is the part that he mentioned .

[Guest blackknight]

6008 wrote:

Ok guys . My workshop told me it's the under carriage cover vibrates and knocking on some parts of the car that created the noise . He had settled it after some touching here and there . Let's see the results after a few days . Below pic is the part that he mentioned .

bro 6008, your below damn swee leh....:becky:

[Guest kepiting1sg]

blackknight wrote:

bro 6008, your below damn swee leh....:becky:

Looks like he's quite happy after his below being touched here & there during the servicing job!

And he mentioned if he's not heppy after a few days, he wants to go back there and has his below to be touched here & there again!

Can understand not easy to satisfy him.....9...muhahaha!

[Guest 6008]

blackknight wrote:

bro 6008, your below damn swee leh....:becky:

kepiting1sg wrote:

Looks like he's quite happy after his below being touched here & there during the servicing job!

And he mentioned if he's not heppy after a few days, he wants to go back there and has his below to be touched here & there again!

Can understand not easy to satisfy him.....9...muhahaha!

Hey guys ! Sure swee mah ! 9cm thingy leh . Mai siao siao hor ! Hahaha....

[Guest kepiting1sg]

6008 wrote:

Hey guys ! Sure swee mah ! 9cm thingy leh . Mai siao siao hor ! Hahaha....

On your pic of your below at 1 o'clock I see there's a long brace across.

Is that stock or U added that in?

[Guest 6008]

kepiting1sg wrote:

On your pic of your below at 1 o'clock I see there's a long brace across.

Is that stock or U added that in?

That's FL W212 . You mean you don't know ? Hahaha.....

[Guest 6008]

kepiting1sg wrote:

On your pic of your below at 1 o'clock I see there's a long brace across.

Is that stock or U added that in?

Oh that piece . It's all along there . Probably it's 2 exhaust .

[Guest 6008]

That was the crime shot of how they molest my bottom . Hahaha.....

[Guest blackknight]

the thing they used to "poke" seems longer than 9cm leh:bounce:

[Guest kepiting1sg]

blackknight wrote:

the thing they used to "poke" seems longer than 9cm leh:bounce:

Looks like that hand belongs to Ah Heng!

Maybe gotto take lessons from him....muhahaha!

[Guest blackknight]

kepiting1sg wrote:

Looks like that hand belongs to Ah Heng!

Maybe gotto take lessons from him....muhahaha!

please wear gloves and apply gel

[Guest 6008]

kepiting1sg wrote:

Looks like that hand belongs to Ah Heng!

Maybe gotto take lessons from him....muhahaha!

Bingo ! It was him . So far I didn't hear anymore noise after he molested my bottom leh . Seems like it works ! Kudos ! Anyone need him to molest your bottom ? Hehehe.....

[Guest Mr. M]

Mark_twain88 wrote:

My W212 E250 has just clocked in 15k mileage. No problem with suspension.

How does it sound like with yours? Is it a squeaking sound? Does it happen at slow speed and high speed?

Hi Mark,

It's not a squeak, more like a clong! It is only there in low to medium speeds when the road is uneven. If the road's smooth and well-paved then there's no noise and the suspension feels completely fine!

But when say, going over a hump, hitting a pothole, going over gravel etc - the noise will be there and it's quite annoying. Not quite a helicopter noise like 6008 mentioned... It's only focused on the front right, so I'm quite sure it's the front right suspension.

We can go direct to Khang's but they insist they can't hear anything!

[Guest bossbthk]

wah tht fragile ah ?? didnt go back for warranty claim ??

[Guest Mark_twain88]

Could it be the similar problem that caused the recent recalls for some models?

[Guest Turbocharged]

I also have the same problem with my E250 cabriolet, only 1 month old. the gurgling sound seem to come from driver side front wheel area, over uneven roads. when speed is higher, sound is gone.

TWM acknowledged the sound and told me is absorber problem, claim need to order parts. its been awhile, very tiring to chase after them for updates, made worse by their lousy work attitude. becuz i have little to no technical knowledge when it comes to these, i also dunno whether they are telling the truth or know what they are doing.

[Guest desmondtoo]

Turbocharged wrote:

I also have the same problem with my E250 cabriolet, only 1 month old. the gurgling sound seem to come from driver side front wheel area, over uneven roads. when speed is higher, sound is gone.

TWM acknowledged the sound and told me is absorber problem, claim need to order parts. its been awhile, very tiring to chase after them for updates, made worse by their lousy work attitude. becuz i have little to no technical knowledge when it comes to these, i also dunno whether they are telling the truth or know what they are doing.

Hi Turbocharged, welcome in...:welcome: I'm oso riding a E-cabrio, no issue with that...:tongue:

Calling Bro Camber53, you might be able to advice on this...:director:

[Guest Turbocharged]

desmondtoo wrote:

Hi Turbocharged, welcome in...:welcome: I'm oso riding a E-cabrio, no issue with that...:tongue:

Calling Bro Camber53, you might be able to advice on this...:director:

Thanks bro, actually my family have another Eclass cabriolet at home, almost 2months old. but dont have similar issue. but have others.. lol. the passenger door lock keep acting like it has a mind on its own.