Is your C&C warranty transferable to the new owner?

[PearlJam]

I am wondering, if you bought a used Merc and then go back to C&C for a warranty claim, can C&C reject you because you are not the original owner?

Or is the 3 year C&C warranty transferable to the new owner?

 

What about warranty for PI cars?  Is that transferable?
Would like to hear and learn from your actual experiences.

[jtang]

Is your C&C warranty transferable to the new owner?

DUH!

[zjared]

I always thought they warranty the car, not the owner.

[yc3333]

For C&C, yeap no issues. 

PI not too sure though

[kepiting1sg]

I am wondering, if you bought a used Merc and then go back to C&C for a warranty claim, can C&C reject you because you are not the original owner?

Or is the 3 year C&C warranty transferable to the new owner?

 

What about warranty for PI cars?  Is that transferable?

Would like to hear and learn from your actual experiences.

 

CNC - BIG YES!

PI - No Idea!

 

For CNC Cars under warranty - New owner go DL change of ownership form and update new owner particularas to CNC

 

Click link!

 

• Download change of vehicle ownership form

[PearlJam]

Thanks for the clear answer kepiting!

The reason I asked was because I have been offered a 10 month old W212 and I am worry that I might inherit a lemon.

I had another German make, bought new, had gearbox problem from the beginning, they kept changing the PCB but could not fix the problem.  After suffering for 5 years and about 30'000 km, I sold the car to an exporter who told me it will go to NZ.  I pity the next owner.

But now that we have the lemon law, warranties on big ticket items are important to me.

 

As for zjared, I recently bought a bicycle (yes bicycle! You have to pedal!) from a friend of a friend.  I called the local agent if they can service it for me and they immediately rejected me saying that they do not entertain if I am not the original owner.  Wah lao, just a bicycle but they talked so 'atas'.  Very TL, I went to my neighbourhood shop and got it serviced for a princely sum of $8!!!  The guy asked me the price and could not stop laughing at my stupidity paying so much for a bicycle.  So much for warranty!  But this is another story la.

[Black Beauty]

Thanks for the clear answer kepiting!

The reason I asked was because I have been offered a 10 month old W212 and I am worry that I might inherit a lemon.

I had another German make, bought new, had gearbox problem from the beginning, they kept changing the PCB but could not fix the problem.  After suffering for 5 years and about 30'000 km, I sold the car to an exporter who told me it will go to NZ.  I pity the next owner.

But now that we have the lemon law, warranties on big ticket items are important to me.

 

As for zjared, I recently bought a bicycle (yes bicycle! You have to pedal!) from a friend of a friend.  I called the local agent if they can service it for me and they immediately rejected me saying that they do not entertain if I am not the original owner.  Wah lao, just a bicycle but they talked so 'atas'.  Very TL, I went to my neighbourhood shop and got it serviced for a princely sum of $8!!!  The guy asked me the price and could not stop laughing at my stupidity paying so much for a bicycle.  So much for warranty!  But this is another story la.

If your car is from C&C, just go down to ask them whether its still under warranty even though its 10 months old.  Safer to check cos you won't know what the previous owner did, eg. certain major repair quoted and not done by C&C, they can void the warranty.

[solar]

If your car is from C&C, just go down to ask them whether its still under warranty even though its 10 months old.  Safer to check cos you won't know what the previous owner did, eg. certain major repair quoted and not done by C&C, they can void the warranty.

 

they won't share the info if in their records if u are not... until u can prove u are the owner.

even if u tell them u are checking before going to buy it..

 

been there for my ride.. it's like a leap of faith..

[PearlJam]

Wouldnt it be funny if you send the car back to C&C and tell them you are buying the car and you want a complete check and report to make sure there are no mechanical issues with the car?  Hahaha.

[Old-MAN]

From my understanding, CNC warranties the car and not the owner....if they tell you otherwise....please look for a nice table to bang.... 

[Black Beauty]

they won't share the info if in their records if u are not... until u can prove u are the owner.

even if u tell them u are checking before going to buy it..

 

been there for my ride.. it's like a leap of faith..

Yup, same thing happened to me, they won't say the history of the car but minimum try to ask if its under warranty if your car is less than 3 years old.  But they will tell you when is the last service and mileage.

[Angchug]

Also ask if there is any services credit left ?

[rocknroll14]

For CnC, they won't tell you service history before you buy. But I asked and was given the last 3 service dates and mileage… so I figured from there whether there was any problem.

 

But once you own the car and you go there for service, you can ask the service advisor all you want about the car.

[Ah Bui]

service credit follows owner... not ride....

[PearlJam]

service credit follows owner... not ride....

There you go, another good, valuable, informative comment. Thanks Ah Bui.

[Ah Bui]

Walau... that's crap info lah....

[zjared]

That is not true for me. I have 2 cars with C&C. I wish to use the service credits for CLS on my W212, they told me not possible.