Car sent to C&C for repair

[Guest kai]

Hi friends,

Do you know what kind of car will C&C provide you to drive when you send in your car for repair?

[Guest Cklasse]

What car? It's fortunate if you can get a shuttle service to the MRT station. There are limited number of cars to go around, so it's unlikely to happen for a normal repair.

[Guest kai]

Cklasse wrote:

What car? It's fortunate if you can get a shuttle service to the MRT station. There are limited number of cars to go around, so it's unlikely to happen for a normal repair.

A shuttle service to MRT station only :Cry:

[Guest Yap ST]

kai wrote:

Hi friends,

Do you know what kind of car will C&C provide you to drive when you send in your car for repair?

Bro what happen to your car???

Hope nothing serious!!

[Guest snsd555]

do they give taxi voucher? audi does. :/

[Guest kai]

Yap ST wrote:

Bro what happen to your car???

Hope nothing serious!!

My car is E250CGI. :sad: The engine signal lighted up on my screen. The technician says that there is something wrong with the engine sensor and as a result, the engine signal keeps appearing on the screen. Does anyone of you have a similar problem?:Cry:

[Guest kai]

snsd555 wrote:

do they give taxi voucher? audi does. :/

C & C does not provide taxi voucher or any form of transport except a voucher to get a cheap tea/coffee and some left over cold snacks from the cafe :sad:

[Guest Yap ST]

kai wrote:

My car is E250CGI. :sad: The engine signal lighted up on my screen. The technician says that there is something wrong with the engine sensor and as a result, the engine signal keeps appearing on the screen. Does anyone of you have a similar problem?:Cry:

Sorry mine is C200 CGI.

Your case u can try to demand a replace car i(hope u can gotton one) before you sent in for repair.

I did that before n also if for repair that oni takes few hours job (oni is the car problem notpowner fault), i ever had TAXI voucher from C n C heeeeee

Try you like Bro....:becky::becky::becky:

[Guest Feilong108]

Did not have any taxi voucher or ride to the nearest mrt or bus stop when i send my Elephant Class in for repair ...

All i get is 'Bus 11" ...meaning walking out the front door...

Maybe not in the VIP list of CnC...hehehe...

[Guest Cklasse]

Feilong108 wrote:

Did not have any taxi voucher or ride to the nearest mrt or bus stop when i send my Elephant Class in for repair ...

All i get is 'Bus 11" ...meaning walking out the front door...

Maybe not in the VIP list of CnC...hehehe...

The nicer way is CnC gave you a "BMW".

[Guest Feilong108]

Exactly..hehehe..thanks for the great workout CnC!!!

[Guest Yap ST]

Feilong108 wrote:

Did not have any taxi voucher or ride to the nearest mrt or bus stop when i send my Elephant Class in for repair ...

All i get is 'Bus 11" ...meaning walking out the front door...

Maybe not in the VIP list of CnC...hehehe...

Hi Bro,

to myknowing is the fee bus ride to MRT station is onlyon the Morning till noon if i am not wrong.

Asfor the Taxi voucher, may be must fight hard for that heeeee

:becky::becky::becky:

[Guest Yap ST]

Cklasse wrote:

The nicer way is CnC gave you a "BMW".

Hello Mr Yap,

Got your new ride???

[Guest Feilong108]

Thanks Bro YAP ST for the kind explaination....hehe...

Still a noobie around here....

[Guest lkh]

Yes, CnC do gives out comfort taxi voucher. i still have un-used vouchers with me. I was given replacement car when the issue never rectified. Once a CLS and twice it was ML300.

I think it really depends on individual circumstances. I have sent my car in for 4 times for almost the same problem. i hope the last time they really has it fixed!

Nevertheless, i must say their response and 24hr star services has been quite efficient. Hey, but whats the point having an efficient but not effective service???

[Guest kai]

lkh wrote:

Yes, CnC do gives out comfort taxi voucher. i still have un-used vouchers with me. I was given replacement car when the issue never rectified. Once a CLS and twice it was ML300.

I think it really depends on individual circumstances. I have sent my car in for 4 times for almost the same problem. i hope the last time they really has it fixed!

Nevertheless, i must say their response and 24hr star services has been quite efficient. Hey, but whats the point having an efficient but not effective service???

Do you request for the taxi vouchers or do they give them to you automatically? :shocked:

[Guest lkh]

They offered the vouchers voluntarily for the first occasion when my car was towed in.

The second time when i drive in with the same problem, i refused to accept more vouchers as i told them i bought a Merc not taxi. That same day they drove a CLS to my office.

kai wrote:

Do you request for the taxi vouchers or do they give them to you automatically? :shocked:

[Guest busdriver]

Just call star assist and get them to tow the car back. Say cannot start. FOC if still under warranty plus faster this way. Don't have to wait plus drive all the way down.

[Guest chiaster]

i reckon the type of treatment you get also depends on what model of car you are driving... :shocked:

[Guest Feilong108]

No wonder i get the cold looks from the counter lady at ubi...hahaha....

Now i can fully understand how come i got the 'Bus 11' route...hehehe

[Guest lkh]

Frankly i dont think so.

For my case, they could not estimate how long they will take to identify the problem and have it fixed. So providing me vouchers is reasonable.

As for the replacement car, i actually talked to my SE. He helps me brought my issue to higher management. I think the service guy normally cannot offer replacement car under their own will.

All in all, i have no complains on their service................yet.

chiaster wrote:

i reckon the type of treatment you get also depends on what model of car you are driving... :shocked:

[Guest kai]

chiaster wrote:

i reckon the type of treatment you get also depends on what model of car you are driving... :shocked:

So which model will get better treatment? :confused:

[Guest ACSLK]

kai wrote:

So which model will get better treatment? :confused:

SLS???????? C63?

cheers

[Guest kai]

ACSLK wrote:

SLS???????? C63?

cheers

So most of us here will get lousy treatment as we don't drive the SLS or C63? :Cry:

[Guest ACSLK]

kai wrote:

So most of us here will get lousy treatment as we don't drive the SLS or C63? :Cry:

Lolz, actually not really.............................maybe SLS and C63 owner can comment here.............

cheers