HELP - C&C Workshop involve my SLK in an accident! HELP!

[Guest slksad]

Hi fellow Mercedes owners,

Recently I send my SLK for a routine maintenance and send it to the Ubi C&C Workshop in Singapore and the next day they called me and told me my SLK was involved in an accident while testing it on the road somewhere in Tampines, damaging my Right bumper, Fender, Rims and Wheels.

I just couldn't believe it!! Although they did say that they will be repairing it free of charge BUT this is not the point! My SLK would have depreciated in value and in terms of safety, I will not know what could go wrong.

C&C say according to them, the accident is not their fault!!! I can't believe this!

I demanded for compensation and also extended warranty for my SLK but they refuse! They say it is not their policy.

Can someone help me?? What should I do?

Should I sue, bring this to the Media??

Please contact me at [email protected].

[Guest Cerano]

bro i can provide you with multiple media contacts if you so require

[Guest bbwannabe]

sia lah, did they go on a joyride sia. all the way to Tampines.

[Guest blackknight]

slksad wrote:

Hi fellow Mercedes owners,

Recently I send my SLK for a routine maintenance and send it to the Ubi C&C Workshop in Singapore and the next day they called me and told me my SLK was involved in an accident while testing it on the road somewhere in Tampines, damaging my Right bumper, Fender, Rims and Wheels.

I just couldn't believe it!! Although they did say that they will be repairing it free of charge BUT this is not the point! My SLK would have depreciated in value and in terms of safety, I will not know what could go wrong.

C&C say according to them, the accident is not their fault!!! I can't believe this!

I demanded for compensation and also extended warranty for my SLK but they refuse! They say it is not their policy.

Can someone help me?? What should I do?

Should I sue, bring this to the Media??

Please contact me at [email protected].

You should talk to a lawyer for opinions, if you need someone, I can this with you, PM me.

[Guest vt5sport]

bbwannabe wrote:

sia lah, did they go on a joyride sia. all the way to Tampines.

possible. once saw a fren's car parked at some curbside kopitiam wif the AD's mechs sitting at the kopi table on the day he sent the car in for warranty repairs.

[Guest kepiting1sg]

slksad wrote:

Hi fellow Mercedes owners,

Recently I send my SLK for a routine maintenance and send it to the Ubi C&C Workshop in Singapore and the next day they called me and told me my SLK was involved in an accident while testing it on the road somewhere in Tampines, damaging my Right bumper, Fender, Rims and Wheels.

I just couldn't believe it!! Although they did say that they will be repairing it free of charge BUT this is not the point! My SLK would have depreciated in value and in terms of safety, I will not know what could go wrong.

C&C say according to them, the accident is not their fault!!! I can't believe this!

I demanded for compensation and also extended warranty for my SLK but they refuse! They say it is not their policy.

Can someone help me?? What should I do?

Should I sue, bring this to the Media??

Please contact me at [email protected].

Did U managed to take pictures of your ride before they did the repairs?

[Guest Cklasse]

Write to Daimler Germany with some good enough reasons. I don't see the logic to test car all the way from Ubi to Tampines.

[Guest Raskie]

it does not matter the test route. it is the AD's responsibility to ensure clients' cars sent in for service are well looked after.

since there is an accident, they should foot all repairs and as goodwill, provide complimentary service credits or as requested, extended warranty.

Do make an appt to see the service manager or director and talk this through rationally. I am sure they will be able to work something out. If required, maybe can get Daimler's help but do remember, this has nothing to do with Mercedes car issue, it's more of the agent's serving workshop mistake.

I would avoid jumping straight to media and go on the lawyer's path before the above ... only as last resort.

[Guest lightning]

Raskie wrote:

it does not matter the test route. it is the AD's responsibility to ensure clients' cars sent in for service are well looked after.

since there is an accident, they should foot all repairs and as goodwill, provide complimentary service credits or as requested, extended warranty.

Do make an appt to see the service manager or director and talk this through rationally. I am sure they will be able to work something out. If required, maybe can get Daimler's help but do remember, this has nothing to do with Mercedes car issue, it's more of the agent's serving workshop mistake.

I would avoid jumping straight to media and go on the lawyer's path before the above ... only as last resort.

I agree with bro raskie's approach...let the media and lawyer be the last resort...if everything fail...all the best bro...

[Guest kepiting1sg]

lightning wrote:

I agree with bro raskie's approach...let the media and lawyer be the last resort...if everything fail...all the best bro...

Should send both U & Bro Raskie to North/South Koreal talks.....muhahaha!:becky:

IMHO

Fully agreed! Soft approaches are always the best.

Thumping table or go to the media is not the way to go!

[g8crasher]

kepiting1sg wrote:

Should send both U & Bro Raskie to North/South Koreal talks.....muhahaha!:becky:

IMHO

Fully agreed! Soft approaches are always the best.

Thumping table or go to the media is not the way to go!

True. AD should know this has the potential to be the ultimate PR disaster and act accordingly. Wish you all the best bro.

[Guest pc]

Cklasse wrote:

Write to Daimler Germany with some good enough reasons. I don't see the logic to test car all the way from Ubi to Tampines.

sent my car for Pre-LTA Inspection lately, they only changed a bulb but my mileage was increased by more than 20km when I collected my car...

[Guest Cerano]

tried the soft approach with singtel.

cannot work. so fire them all the way

[Guest st8800]

Hehehe... sometimes have to try soft... hard then soft again. Keep going upwards until u get some sort of compromise. :becky:

[Guest Raskie]

kepiting1sg wrote:

Should send both U & Bro Raskie to North/South Koreal talks.....muhahaha!:becky:

!

me ? no lah, now older and less energy to confront, get too angry, blood rush to head, get dizzy and has fainting spell how ? also, cannot bang table, wrist pain .. young played soccer, broke bone in wrist and now insert metal screw to ensure hand dun dangle like faggot !!! wahahahaha ....

but i ok to go korea if only to nego with wonder girls @-@

waiting for Bro 9339 to chio me go footie rub in CP

[Guest kepiting1sg]

Raskie wrote:

me ? no lah, now older and less energy to confront, get too angry, blood rush to head, get dizzy and has fainting spell how ? also, cannot bang table, wrist pain .. young played soccer, broke bone in wrist and now insert metal screw to ensure hand dun dangle like faggot !!! wahahahaha ....

but i ok to go korea if only to nego with wonder girls @-@

waiting for Bro 9339 to chio me go footie rub in CP

DOM with bionic hand wanna footie rub all 3 legs....muahahaha!:shocked:

[Guest Raskie]

kepiting1sg wrote:

DOM with bionic hand wanna footie rub all 3 legs....muahahaha!:shocked:

kekeke 'paiseh-paiseh' ... kekekeke

[Guest Cklasse]

Raskie wrote:

me ? no lah, now older and less energy to confront, get too angry, blood rush to head, get dizzy and has fainting spell how ? also, cannot bang table, wrist pain .. young played soccer, broke bone in wrist and now insert metal screw to ensure hand dun dangle like faggot !!! wahahahaha ....

but i ok to go korea if only to nego with wonder girls @-@

waiting for Bro 9339 to chio me go footie rub in CP

Nobody....Nobody.....but YOU !

[Guest skoder]

please let us know the outcome. good luck!

[Guest xtrem]

Friend, this is my advise, go all the way out! HUNT THEM DOWN...

Must teach then a lesson, then they will wake up their ideas...

Me also cannot ta han them very long time liao since every time i sent my car for servicing & request to attend my car problem.

Like some of the bro here mention, simple servicing & rectify my car problem most likely end up with lots of mileleage claim driven by them.

[Guest jonnybravo]

Why don't you sell away your one and consider mine? LOL!

I give you good price!!! =)

[Guest ACSLK]

jonnybravo wrote:

Why don't you sell away your one and consider mine? LOL!

I give you good price!!! =)

Steady la, Jon...............

vroom vroom

cheers

[Guest jonnybravo]

LOL I'm serious man... I want to let go of my SLK350. it only has 12,000KM on it!

[Guest slksad]

Yes Bro, can send some media contacts .... i cannot tahan liow!

[Guest slksad]

I did send email to Daimler and also take to their Service Head. Still .. not moving... probably will be writing to ST Forum