PI car owner experience with TWM Warranty

[Guest kepiting1sg]

PI car owner relating his "Horrible experience with TWM warranty!!!!"

(taken from another forum)

http://www.vagsg.com/forums/showthread.php?t=51319

[Guest vt5sport]

After reading, dunno if i'm more worried abt TWM or the DSG box.....

[Guest kepiting1sg]

More feedbacks!

http://www.vagsg.com/forums/showthread.php?t=50586&page=6

btw this last guy galant1688 who post this I know him.

He drives a PI Audi Q5 S-Line!

[Guest blackmercs]

My PI route goes up in smoke liao. Really hope that company like Starblack provides PI warranty services!! Darkav wru? Do something quick!!

[Guest tzehou]

Starblack used to provide warranty for PI rides, especially merc. Maybe you would like to give them a call to enquire if they still have such service?

[Guest E-CAB]

Another 2 cents worth post.

Below are my personal experiences, don't flame me.

Was driving a used bimmer and took up the warranty package for used car.

Servicing experiences have all been above expectations. Longer waiting time

(1/2 day) due to the sheer number of cars. However, if you check in when they open, it's actually quite fast. Advisors have always been polite and respectful. Maybe I have a friendly face. :becky:

Had to drive the car in once due to check light. 1st time, reset and was told to monitor. Check light came out again, 2nd time, diagnosis done and fault found but reset again and monitor. 3rd time, went in and say fault is still there, they honoured their warranty and replaced the item foc. But it took 2 days coz they are really busy.

Sent my benz in for oil change after running in, again, excellent service and no attitude. Price is also reasonable. Warranty of 7 yrs with them so am quite sure they are competent and trust-worthy.

However, can't say the same for friends driving jap cars who said they were not impressed with their services. :shocked: But so far so good for me. If you are 1 who is looking for fast and efficient services, maybe this workshop has too many cutomers to serve and may take slightly longer.

[Guest blackmercs]

E-CAB wrote:

Another 2 cents worth post.

Below are my personal experiences, don't flame me.

Was driving a used bimmer and took up the warranty package for used car.

Servicing experiences have all been above expectations. Longer waiting time

(1/2 day) due to the sheer number of cars. However, if you check in when they open, it's actually quite fast. Advisors have always been polite and respectful. Maybe I have a friendly face. :becky:

Had to drive the car in once due to check light. 1st time, reset and was told to monitor. Check light came out again, 2nd time, diagnosis done and fault found but reset again and monitor. 3rd time, went in and say fault is still there, they honoured their warranty and replaced the item foc. But it took 2 days coz they are really busy.

Sent my benz in for oil change after running in, again, excellent service and no attitude. Price is also reasonable. Warranty of 7 yrs with them so am quite sure they are competent and trust-worthy.

However, can't say the same for friends driving jap cars who said they were not impressed with their services. :shocked: But so far so good for me. If you are 1 who is looking for fast and efficient services, maybe this workshop has too many cutomers to serve and may take slightly longer.

Thanks for sharing. Can share the name of this workshop here?

[Guest DarkAv]

blackmercs wrote:

My PI route goes up in smoke liao. Really hope that company like Starblack provides PI warranty services!! Darkav wru? Do something quick!!

Someone looking for me? *sneeze*

tzehou wrote:

Starblack used to provide warranty for PI rides, especially merc. Maybe you would like to give them a call to enquire if they still have such service?

Thousands of apologies as we are in the midst of reviewing the whole programme right now. Hope we can shed some light for PI car owners soon.

[Guest blackmercs]

DarkAv wrote:

Someone looking for me? *sneeze*

Thousands of apologies as we are in the midst of reviewing the whole programme right now. Hope we can shed some light for PI car owners soon.

As per our last meeting at one of the high end kopitiam discussion. Better be sure than sorry before you launch this PI warranty thingy . Sillypore is really small, looks what happen to TWM!! Anyway, keep is in the loop, I hope to be yr first customer!!

[Guest DarkAv]

blackmercs wrote:

As per our last meeting at one of the high end kopitiam discussion. Better be sure than sorry before you launch this PI warranty thingy . Sillypore is really small, looks what happen to TWM!! Anyway, keep is in the loop, I hope to be yr first customer!!

Haha you bet.

Btw... that kopitiam high end meh:shocked:? They charges same price for Kopi O like other coffeeshops...