Poor Service and bad experience at M*M Wheelp0wer

[hpy090909]

changed an alternator pulley with them some time in May.

 

The mechanic used brute force to try to remove the old alternator pulley causing the tool bit to break off inside the alternator (i kept quiet since he mentioned no impact on alternator, being gullible i accepted)

 

Next he installed a wrong sized alternator pulley cause the alternator to smoke and subsequently jam. More waiting time for correct sized alternator pulley to be installed ( i did not know at that time that could have cause issues with the alternator)

 

About one month later, i encountered alternator failure and towed the vehicle back to them, they told me alternator needs to be replaced ( and charged me $90++ just for diagnostic fees) , Because my car is still under warranty with another workshop and alternator is covered under warranty i decided to tow back to my warranty workshop instead. 

 

At my warranty workshop, they told me the cause of the alternator failure was due to the wrong method and wrong sized alternator pulley used by M*M Wheelp0wer, and because i allowed other workshop to service my car, i could not claim warranty and had to cough up cash. 

 

When i tried to claim back the amount from M*M Wheelp0wer and request 70% damages instead of the 50% they offered, they told me ...sorry ...now one cent also wont give you cause not our fault. ( you can flame me for not accepting the 50%, but the thing is i REQUESTED not demanded 70% instead) 

 

You have been warned regarding this workshop who is also a SGMERC forum sponsor, it seems to me their reputation is worth less than the amount they could have reimbursed me. 

 

will post pics of the scratches and tool bit broken off inside the alternator later

 

more info and explanations @ 

 

http://www.mycarforum.com/topic/2702822-poor-service-and-bad-experience-at-mm-wheelp0wer/#entry5874863