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PI Car adoption by C & C


Guest E-CAB

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Just to share my personal opinion on this.

Throughout my car journey, I had cars I bought from the agents directly before with the sole hope that agent will always take care of me, hoping they know it all and can solve all problems for me.

I realised, it isn't exactly that true.

From my first Audi and the couple of other brands in between till today between the previous Merc and my current E350, the previous from C&C and the current from PI.

I always end up with outside workshop in the end. In general, I feel that outside pro workshop for specific brands actually offer better service. Yes, I may not be treated to the nice frontage that C&C or any other agent has, but I do feel that I am not just another customer at pro workshops so far. (or maybe because every I go workshop, they think carrot cake come back liao, j/k)

With agents, I don't even see what they are doing with my car. Hell, I even had new small kisses from agent before when I sent for servicing. Small matter, but very disappointing.

I'm a car lover, love to drive and love the car I drive (except the lancer I foolishly bought some years back)

In general, going back to agent to service, from my experience, I was always just another customer. The experience from Audi, Merc, BMW and Subaru, I never felt the passion from the service person that, yes! we're going to take care of your car really well.

Perhaps I love the cars I have driven and is driving, I expect that same kind of passion as well in return if you are going to service my car (Maybe expect too much most of the time)

And guess what? It is cheaper not going back to agent as well. Did I mention the silly long wait with agent as well which honestly, it doesn't really take that long to do a normal maintenance service.

Lastly, perhaps C&C irritated me the last time I wanted to buy a C300 from them, not withstanding the fact I was made to wait really long before even someone wants to attend to me. So maybe I am biased, but just a very frank opinion on how I see and feel about C&C.

So, that's just my personal opinion =)

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