kena bad service in Pandan Service centre

[Guest iceballx]

My Gf collected her B class early this month, after 2 weeks , the rubber door seal and engine has a weird popping sound during engine start plus it has a sound from the back during driving. So she sent her car in. When kena served by the engineer,

1. She told him abt the seal, he asked her " did u pull out the rubber seal?"

2. When asking him abt the engine popping sound and weird noise his rebuttal was " it depends on batch to batch cannot do anything abt it one, u have to see if the other batches of the same car have the same issues"

i hope this boils down to the engineer and not the service centre

cheers

[Guest Sanjay]

iceballx wrote:

My Gf collected her B class early this month, after 2 weeks , the rubber door seal and engine has a weird popping sound during engine start plus it has a sound from the back during driving. So she sent her car in. When kena served by the engineer,

1. She told him abt the seal, he asked her " did u pull out the rubber seal?"

2. When asking him abt the engine popping sound and weird noise his rebuttal was " it depends on batch to batch cannot do anything abt it one, u have to see if the other batches of the same car have the same issues"

i hope this boils down to the engineer and not the service centre

cheers

Sad to hear that you had to deal with this when you sent your car to &c for service. Hope the matter got resolved..

sometimes u get people who dont know how to commuinicate or had a bad day . Generally though although c&c has service packages that are north of other service centres, they do however go through a lot more headache then the rest. Merc owners are embassies, VIP, movers and shakers of industry and they demand high standards, and yes we have towkays and others who love the make as owners too, hence the dealership handles a wide array of people of different backgrounds that most smaller workshops will never see.

C&C has been in this business for many years and doubt they want to spoil your driving and ownership experience.

Please note, i am not supporting or taking sides.. just my views.

[Guest arshavin]

My friend also kena the same problem from the same service center but we don't know whether the guy who served him is the engineer or just a normal staff.

And the best part is the guy is a foreign talent staff employed.

[Guest iceballx]

i always head to eunos service centre. they give good service over there... i am just appalled by the standard in pandan. i also feel bad cos i told her to buy merc cos i told her they provide good service..... now i must dig a hole and hide

[Guest blackmercs]

Lolz the "batch" excuses are back!! The SA didn't ask whether you guys pull out the engine??

[Guest iceballx]

haha pull out engine..

[Guest hkhamateur]

iceballx wrote:

My Gf collected her B class early this month, after 2 weeks , the rubber door seal and engine has a weird popping sound during engine start plus it has a sound from the back during driving. So she sent her car in. When kena served by the engineer,

1. She told him abt the seal, he asked her " did u pull out the rubber seal?"

2. When asking him abt the engine popping sound and weird noise his rebuttal was " it depends on batch to batch cannot do anything abt it one, u have to see if the other batches of the same car have the same issues"

i hope this boils down to the engineer and not the service centre

cheers

This's rubbish! This so-called engineer or mechanic just tryg to pull a fast turn off so he dun need to over work! :fish:

C&C shld look into this matter n get replacement! Whole of sgp no mechanic talented guy ma? :whistle:

Last time when e SA brought his mechanic to inspect my ride tell me can't rotate tires coz diff tires sz! Of course I replied: " uncle, its staggered rims la, AMG type tat C&C sells" :tsk:

[Guest hkhamateur]

iceballx wrote:

My Gf collected her B class early this month, after 2 weeks , the rubber door seal and engine has a weird popping sound during engine start plus it has a sound from the back during driving. So she sent her car in. When kena served by the engineer,

1. She told him abt the seal, he asked her " did u pull out the rubber seal?"

2. When asking him abt the engine popping sound and weird noise his rebuttal was " it depends on batch to batch cannot do anything abt it one, u have to see if the other batches of the same car have the same issues"

i hope this boils down to the engineer and not the service centre

cheers

This's rubbish! This so-called engineer or mechanic just tryg pull a fast turn off so he dun need to over work! :fish:

C&C shld look into this matter n get replacement! Whole of sgp no mechanic talented guy ma? :whistle:

Last time when e SA brought his mechanic to inspect my ride tell me can't rotate tires coz diff tires sz! Of course I replied: " uncle, its staggered rims la, AMG type tat C&C sells" :tsk:

Then he replied ' oh....I switched side can liao'

[Guest blackmercs]

Hmm, u must be very upset!! Double posting!!

[Guest hkhamateur]

blackmercs wrote:

Hmm, u must be very upset!! Double posting!!

Bro, krkrkr! Accidentally. :becky:

Bt didn't knw how it happen ler! :shocked:

moderator can help delete? Kam Sia. :yo:

[Guest Wes23]

hkhamateur wrote:

Bro, krkrkr! Accidentally. :becky:

Bt didn't knw how it happen ler! :shocked:

moderator can help delete? Kam Sia. :yo:

Penalty hor. You SM liao still like this. Tsk Tsk Tsk! make you become the organiser for la kopi then you know. :fish:

[Guest skid]

but bro HK has a very valid point good sharing... haha.. the same thing happened to me before several years back... don't wanna shame the AD... they put the stock tyres on wrong way... when i went tyre shop to change tyres, the tyre shop pointed out to me...

what can u say right? screwups happen... :shocked:

[Guest arshavin]

wa la. put stock tyres wrong way? like that also can. super screws up.

[Guest poolfan]

I will give compliments if I am given good service ....

The bulb for my front right headlight blown and I drove in (without appointment) to the Pandan Centre yesterday. I reached the SC at 11.50 am and I was not expected to be attended to as it was near to lunch time.

The reception collected my key and an SA attended to me within 15 mins. He drove the car to the workshop at the rear and was out at the front in 5 mins. All in all, it took less than 20 mins to attend to the issue. I drove out of the SC before 12.30 pm.

I am one happy customer ....

I must also compliment that the service at See and See IMO is better than PML ..... I was always made to wait and wait when sending in and collecting my car at PML .... the most frustrating is that they texted me to inform me that the car is ready for collection and usually I have to wait up to 45 mins to collect the car. So far, I am pretty satisfied with the service at C&C.

[Guest subaru67]

glad to hear that u have exp good service... but end of the day it really boils down to what type of staff does see n see employs... same goes for other agents too....

[Guest hkhamateur]

subaru67 wrote:

glad to hear that u have exp good service... but end of the day it really boils down to what type of staff does see n see employs... same goes for other agents too....

Agreed w! :thumb:

[Guest iceballx]

just an update, my gf's car is still in the hospital (9days and still counting...). they still cant solve the engine popping sound when it starts, after changing the tension belt. they emailed merc and gave a replay " u cant do anything abt this issue, u just have to accept this".

car just passed the 1 month old date..

[Guest subaru67]

iceballx wrote:

just an update, my gf's car is still in the hospital (9days and still counting...). they still cant solve the engine popping sound when it starts, after changing the tension belt. they emailed merc and gave a replay " u cant do anything abt this issue, u just have to accept this".

car just passed the 1 month old date..

just have to accept?:shocked: can have this type of answer meh?

[Guest io5885]

can u tell them "C&C cant just do nothing abt this issue, u just have to solve this".

iceballx wrote:

just an update, my gf's car is still in the hospital (9days and still counting...). they still cant solve the engine popping sound when it starts, after changing the tension belt. they emailed merc and gave a replay " u cant do anything abt this issue, u just have to accept this".

car just passed the 1 month old date..

[Guest iceballx]

io5885 wrote:

can u tell them "C&C cant just do nothing abt this issue, u just have to solve this".

yup thats what she said....

[Guest hkhamateur]

iceballx wrote:

yup thats what she said....

Sadden! :Cry:

Worse than hawker center vendor! :whistle:

Dun tell us tat C&C know how to sell cars oni! Ridiculous! :tsk:

Bro, accompany yr gf n go thru a proper channel then! If such an unprofessional answer to yr issue then dun waste yr time liao! Dun retrieve yr ride too n make this matter big! If u need media attention, let me knw as gotta 2 close friends fm SPH. :becky:

[Guest subaru67]

hkhamateur wrote:

Sadden! :Cry:

Worse than hawker center vendor! :whistle:

Dun tell us tat C&C know how to sell cars oni! Ridiculous! :tsk:

Bro, accompany yr gf n go thru a proper channel then! If such an unprofessional answer to yr issue then dun waste yr time liao! Dun retrieve yr ride too n make this matter big! If u need media attention, let me knw as gotta 2 close friends fm SPH. :becky:

swee lah.... next time find u liao:whistle:

[Guest subaru67]

iceballx wrote:

yup thats what she said....

pls get name etc

[Guest blackmercs]

iceballx wrote:

yup thats what she said....

Who is the she? yr gf or SE or from Pandan service center?