C&C maintenance

[Benn]

I own a W212 and is on C&C 3-year warranty. It is time for 60,000 maintenance but if I go to Chip Soon or Round, then this warranty will be void. I am left with one year. Is it worth to break this warranty by saving some money going to Chip Soon / Round?

[MarkCWQ]

Nobody can really advice you on that. If someone says save the money and go outside to do servicing, he or she won't be responsible if touch wood you need to make a claim and C&C for whatever reason doesn't honor the warranty. The risk is ultimately on yourself.

[LoneLyBy2]

Nobody can really advice you on that. If someone says save the money and go outside to do servicing, he or she won't be responsible if touch wood you need to make a claim and C&C for whatever reason doesn't honor the warranty. The risk is ultimately on yourself.

true true.. dun think of save money in the wrong way, will cause you waste more.. think twice before you risk it~

[thaiedwin]

I do believe u do not need to do all the major parts at CnC. certain things still can be done outside while CnC honor ur warranty.

 

http://www.sgmerc.com/topic/10262-servicing-mercedes/page-6

 

If you read yc3333 post there. He did some parts outside and CnC still honor his warranty. As long those things that is required to be done in CnC is done , like engine oil, transmission fluid ect

[Benn]

Thank you all guys for your input. Appreciate your pointer thaiedwin.

[Benn]

The warranty provided by C&C for 3 years sounds good. But do you know what this warranty covers? Please enlighten. I read their exclusions and anything subjected to wear and tear is excluded.

[MarkCWQ]

The warranty provided by C&C for 3 years sounds good. But do you know what this warranty covers? Please enlighten. I read their exclusions and anything subjected to wear and tear is excluded.

Yes anything related to wear and tear is excluded such as brake pads. For an extreme example, you go to a third party workshop to change brake pads. Touch wood, a fault happens to your brakes sometime after. You want to claim warranty from C&C. They have the right to say that the brakes have been tempered by an unauthorised workshop and not honour the warranty. When I went to do servicing at C&C two months back, they even took note and officially recorded that an aftermarket battery has been installed in my car. But hack it, my warranty ends this month.

 

Bottom line is want do anything to your car, don't be scared. If scared, do it the right way. If warranty claim is a concern, no amount of money you save is worth the trouble in the end.

[daffy]

Yup...they took picture of my bbk and bonnet immediately

[Old-MAN]

David, they took picture of your BBK and Bonnet because its chio..... :lol:

[thaiedwin]

They took photo of my strut bar also.....

[daffy]

Yup...they took picture of my bbk and bonnet immediately

Then they should take pix of me instead LOLOLOL

[whitewanderer]

Hi guys,

Is air con problems covered under warranty?

[thaiedwin]

It is covered but if need top up compressor gas only I think it's chargeable