Need help pls: Tyre rims fitted with spacers, correct or incorrect?

[jtang]

I think the best thing to do now is to find a set of original w212 rims and fit it up, see whether the vibration disappear or not. 

 

 

Why W212 rims?

[bernardchua]

Thank you for all the kind advice. I called Stamford themselves in Jurong to ask. I was told this rim is suitable only for Volkswagon and Jap cars only. Hopefully this can be solved peacefully. Would like all these vibration to stop.

 

Thank you! Will keep you all updated

 

I suspect they will play Taichi... hope U still have the receipt.... that'll help a lot in your arguments....

 

 

Thank you for all the kind advice. I called Stamford themselves in Jurong to ask. I was told this rim is suitable only for Volkswagon and Jap cars only. Hopefully this can be solved peacefully. Would like all these vibration to stop.

 

Thank you! Will keep you all updated.

 

Just as I thought. They sold you a set of rims of the wrong specs - 5 x 114.3PCD .

Our Merc rim's specs are 5 x 112 PCD. The difference of 2.3mm makes a world of difference! You need to exchange the rims to the proper specs

[Tykl]

It's wrong for the shop to sell you a wrong set of wheels. This is concerning safety and this shall never be compromised. If the facts are true, it is unethical of the sales person and he/she shall be made to take this responsibility to change at no costs!

[bernardchua]

It's wrong for the shop to sell you a wrong set of wheels. This is concerning safety and this shall never be compromised. If the facts are true, it is unethical of the sales person and he/she shall be made to take this responsibility to change at no costs!

+1

[sdesilva]

Update: The shop actually offered to replace the rims (before I even complained) without testing. I just said it is not suitable for my car. In fact I have to say I was very surprised they offered to change so quickly, makes me feel something is really very wrong. However, they are offering to put reconditioned rims in. I said no, I paid for new rims, i should not have be given a set that does not fit my car, hence I see no reason in taking reconditioned. So now they are waiting for further direction from their higher up.

 

At least it is moving in a positive direction for now.

 

Edit: I did mention as well that I would like a model number before having them replaced so that I can run them off you pros!

[tsktsk]

bro, good to hear... maybe their boss has an account here, anyhow, good that they are making right what is wrong. 

 

from www.alloywheelsdirect.net, if your 2005 R171 18" stock rim is like this below and you are happy with maintaining 18" and staggered then offset should be around 37 front and 34 rear with tire profile 225/40/18x7.5" front and 245/35/18x8.5". PCD 5x112, center-bore not sure though.

 

 

 

[sdesilva]

Update: they wish to give me reconditioned rims. I do not feel that's fair since I purchased new rims. It's not my fault that they chose to put something incompatible on for me. So after two calls the in charge called to say they have no stock (entire Stamford) and only have reconditioned rims and asked if I could go down and have a look?!?

Not Bro lah... That's why so much problem... Obviously knew that I knew nothing and would probably never find out.

Is anyone familiar with what rims Stamford sell and can recommend something similar that would fit my car?

Thanks!.

[tsktsk]

Sorry sis. Wow Stamford also make such a boo boo. Recond rims I think is just BS. Such a big establishment cannot find any?! That's shocking.

Why not ask for full refund? If they agreeable maybe u can visit some of the site sponsors for a set of rims and return the Rays ones after installation.

If cannot then have to ask who here has gone to Stamford for rims to know what might fit.

[Ody_2004]

If don have ask for refund and bring your business else where..

 

The vibration may lead to other problem or premature wearing of others parts..

[Ah Bui]

Would not hesitate to bring this thing all the way to the press..... if they are trying to be funny......

[Tykl]

Or to CASE

[Ah Bui]

Case is rubbish.... New paper will surely be interested in this... Maybe will see in the headlines.... would be nice to see another drama.....

[tsktsk]

U can try their in house brand SSW if refund is not possible.

Most Rays wheel Stamford carries but Rays mostly jap and some models meant for euro cars are mainly BMW with 5x120 PCD. Only one that is on Rays website but not on Stamford is the 57motorsport's G07EX with 5x112 and CB 66.6 which may fit depending on wheel spoke design to clear your calipers.

Nonetheless once u do find your rims make sure the lug bolts is compatible.

[sdesilva]

Update: they have offered to replace the rims with either of the following models

SSW RP-23

SSW S105

What do you all think about either model compared to what I paid for? Their house brand is made in Thailand while the previous made in japan. Or should I try refund route instead?

Thanks!

[Ah Bui]

Seriously you still believe them? I won't. ..... Tell them to refund u... give u back your old rims and tyres..... amd give your biz somewhere else....

[Ah Bui]

And give a hotline call to new paper..... cos I believe they are patronizing you....

[sdesilva]

Honestly I have lost faith. I doubt they have my tyres and old rims after 6 months

[jtang]

Honestly I have lost faith. I doubt they have my tyres and old rims after 6 months

 

 

Don't accept their offer of 1-1 replacement. The SSW wheels are the cheap ones, a lot of replicas of popular brands...a world of difference from their Rays wheels. Tell them to refund you fully. The way to go around this is to go another tyre shop to buy the right rims/tyres (Try Leong Seng or Hurry Tyres)...tell Stamford that you will bring the Rays wheels & tyres back for the full refund. Hire a cab to load these wheels & follow it back with your car to Stamford.

[sdesilva]

They claim their SSW is sold at ard 1k per PC.

[Ah Bui]

Thank them for their "generosity".... evwn Vossen and Vertini don cost so much..... you'll gladly take the full refund

[jtang]

They claim their SSW is sold at ard 1k per PC.

 

 

    $1k a pc??  

 

Don't be fooled by them a 2nd time.

[sdesilva]

Oops accidentally sent again. Yea! This is too much they were so eager to do it right there and then that I had to take my car keys back from them.

Anyway thanks for all the advice and help

[daffy]

strange...thot SSW are made in taiwan. they are very popular...copying designs from other brands. consider them as replicas.

[Ah Bui]

That at $1k per piece???? they really despo for biz......

 

strange...thot SSW are made in taiwan. they are very popular...copying designs from other brands. consider them as replicas.

[chris]

SSW = Stamford Sports Wheel and i thought they were made in Thailand?

You paid for VR C345, one piece forged wheels vs Thailand cast wheels?
I will never use them.. Refund go elsewhere.. my preferred place is leongseng @ paya ubi..

 

As what they said, no stock it can be true, i waited 3months for my rims.

 

Pls update us on the case. I'm curious and shock that they can even make such a mistake..

Hope you can get full refund.. Or get them to lend you a set while they order and replace the right ones for you..

 

Good luck!