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  • SGMerc's OFFICIAL Telegram Chat is now LIVE!

    You can join fellow Mercedes-Benz enthusiasts, owners, and even ex-owners, to get real-time news on all things MB related, the latest offers and promotions from our site sponsors, and real time solutions to issues you are facing with your Mercedes-Benz in our telegram chat today!

    Click the link below to join us:

    https://t.me/sgmerc

    SGMerc Telegram

    We understand that there are some concerns with other telegram chats that has used the "SGMerc" name in the past, a press release will be issued shortly.

    Thank you for your support for SGMerc throughout all these 14 years, growing to become the #1 MB club not just in Singapore but the entire South-East Asia with over 20,000 members. Let us grow our passion for the Mercedes-Benz brand together!

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    You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, join us today!

    Alternatively, join our TELEGRAM Group Chat today at https://t.me/sgmerc!

New Official SGMerc Telegram Chat - But WHY?


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TL:DR Version -> Join SGMerc Telegram Chat Here: https://t.me/SGMerc :)

Dear SGMerc members,

In the past couple of days, there have been many PMs, messages, and even calls from members asking about the new Official SGMerc telegram chat that has been created. As much as we try to avoid "drama" and publicly sharing such information, we think we owe it to our members to clarify the sequence of events, and what has actually transpired.

We do not want to further exuberate the issue and thus this post will stay up for 90 days for clarification, after which, it will be removed.

Starting from many years ago, as with most social media transitions, many off-shoot groups have formed out of SGMerc. This is nothing new to us and we have always given them our blessings. Longer term members will remember the days of MercKaki, MBOS, and now SGMBC. We have never took issue as SGMerc was never meant to be a "social" club, and we stand by the reasoning behind why SGMerc was created since 2007, to be a wealth and store of information (wikipedia anyone?), to be unbiased, NOT a dictatorship, and to be a place where Mercedes owners and enthusiasts can gather. This is certainly not a sausage contest of who has more members and in actual fact, is the reason that we agreed for the Telegram chat group to use our SGMerc branding initialy to gain traction.

When a group of SGMerc members asked for permission to use the SGMerc branding to go ahead and create a Telegram group chat, we were more than delighted as this new platform would be yet another place whereby SGMerc members would be able to gather, get their problems solved, and discuss matters on anything Mercedes-Benz.

As with any "marriage" there were certain issues after a couple of years and while we were trying to resolve this, we were inevitably unable to come to a consensus on ways to move things forward. And this is the reason why we have decided to take back management of the SGMerc Telegram chat.

We owe it to you to be completely open and honest, and so will table the 2 main issues herein:

1) Different Management Team from SGMerc / Telegram

The management of the previous Telegram chat were separate from actual main website, Facebook, and Instagram. Being a different management team, they had full autonomy over the Telegram group on who was invited, who was banned, and who was kicked, and they have every right to do it as they were the admins.

This caused issues amongst our members as we have received multiple complains over the years on the Telegram admins being "unreasonable" and certain authoritarian actions being taken that were viewed as "unfair". SGMerc was always set out to be a welcoming place for one and all, without any worries of overstepping the line (unless what you post is illegal, highly offensive, or utterly unacceptable). We felt that this issue has been brewing for awhile but just as you don't tell someone else how to run their company, we did not have the right or purview to change what was happening in the Telegram chat.

What was most disappointing to me personally, is that we experienced this first hand. When SGMerc setup our official Telegram chat, the admin(s) of SGMerc were removed from the old Telegram chat with immediate effect by the management of the initial Telegram chat. This was shocking (and if i might add, rather juvenile). We've learnt to always part ways amicably, and are happy if they are doing well, and to remove the admin(s) of SGMerc was a rather childish action, IMHO.

2) Commercial Posting by SGMerc Sponsors

Now here comes the interesting part. We've heard many a story over the years, from SGMerc being sold for a 6-figure sum, to how SGMerc is a business that is highly profitable and the admin team is laughing to the bank. This couldn't be further from the truth.

The fact of the matter is that it costs a lot of $ to upkeep a website and run the necessary resources for a website the size of SGMerc. I can categorically state that the income SGMerc receives from site sponsors are not even enough to cover a significant portion of our actual, monetary running cost. The admin team funds the site monthly to keep SGMerc up due to the wealth of information we have onboard, over 250,000 posts, and over 5,000 people visit SGMerc daily for help and resources on their Mercedes-Benz.

While we have site sponsors to help defray the cost, we have not ever, and will not stop any member from sharing their contacts, discounts, or their recommendations. What we do not allow is commercial posting from a business that is NOT a site sponsor. There is a very distinct difference between the two.

As the old Telegram chat was gaining traction, there were tie-ups (discounts, promos, etc) offered to members that were outside of SGMerc's website. This caused an issue whereby SGMerc site sponsors were not allowed to post in the Telegram chat but other businesses were, and as much as we tried to come to a common consensus on this matter, we were unable to.

Site sponsors support the upkeep of SGMerc, and we owe it to be them to be fair.

What we are certain of however, is that we have never been biased, taken sides with businesses that worked with SGMerc, or put the interest of site sponsors before the members. We have at many times, assisted to resolve the conflicts between members and sponsors, and SGMerc members' interest will always be the #1 priority.

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"The grass is always greener on the other side" applies very well to running forums, communities, and websites. Many people like to create communities so they can be the "President" of 5,000, 10,000 or even 20,000 members and with a click of the button can permanently ban you if they woke up on the wrong side of the bed. That is why spin-offs are so common. There is not what SGMerc is or has ever been. We've been through MercKaki, MBOS, and SGMBC will not be the last.

We've been around since 2007 and will continue to be around so that all the resources on SGMerc can continue to help owners and enthusiasts when they have a question about their cars. And this is why we keep the website going even at great financial expense. Telegram and Facebook are just not built to retain information and knowledge sharing like a normal forum or website.

Thank you for your continuous support of SGMerc, and hope that you will find out platforms useful, helpful, and stick around to meet other Mercedes-Benz owners!

You can join our Telegram chat group here: https://t.me/SGMerc

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