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CarPlay issue with MBUX

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Hi, I am a newbie who just collected my GLC300 this afternoon. Mine is a PI car. My CarPlay keep looping itself with the “dong” sound of charging. But just cannot ontoMBUX. Is it bcos of the type of cable use? Or that the version of MBUX needed to be upgraded? 

by the way, Mercedes me app is only for C&C MB in Singapore?

Thanks in advance for your kind advices. 

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