W204 Coupe Electronic Seat Out of Position

[Ah Neo]

I have this issue where the Coupe's Passenger seat gets out of position after a while (maybe 3-6 mths) of usage.

 

Out of position means the the electronic adjuster is at the max position but the seat is still very low in inclination, seems like the gear mechanism keeps "jumping teeth" whenever you fold the frontseat to get people out from the rear.

 

I know I can get it fixed at C&C but just to find out if this is a simple procedure to reset the electronic alignment position yourself.

 

Thanks.

 

 

[Arshavin]

Change the ECU then the problem will be solved.

[tzehou]

Wha... Fierce dey bro, need ecu change ah? Seriously?

[Ah Neo]

There is 40000km of my driving habits inside. Is there other choice rather than replacing ECU?

[bbwannabe]

I think Arshavin is talking about the ECU for the seat controls.

[Ah Neo]

Haha, too many ECU in the cars nowadays. Gone are the days where you can manually adjust the carburetor with a test pen for air/fuel mixture.

Going to eunos C&C for repair today. Hope they replace the ECU.

[keltanky]

Dun think they will replace, they should upgrading your software version

[Arshavin]

If the problem repeat itself again after the software upgrade take a video of the problem and show to C&C again and force them to replace your seat ECU.

[Ah Neo]

No luck in getting a new ECU. A 10min reset job does it.

At least I have a record in there in case the same issue happens again to justify a ECU replacement.

[Arshavin]

Is not easy to get C&C to change the ECU and they will BS you around and tell you grandfather stories.

It took me 3 rounds to get them to change the ECU

1st time they check and found no problems and told me to monitor.

2nd I went back and they BS me again so I make the SE to write down black and white on the paper if the Seat fails again C&C must change the ECU

3rd time I went back and C&C Check the car and BS me again. The same SE told me to monitor again

But this time I show the SE the previous service report remark written by him and the video taken when the seats are not working. The SE quickly take back his words and offer to change the ECU

Since the ECU changed, the seats work fine till today.

I think only in Singapore, MB brand is given such poor follow up service by C&C.

C&C is telling current customers and potential customers to look for other car brands if they want good follow up services

[Ah Neo]

Thanks for sharing your experience. It's such a big blackbox to many of us, the ES can cite whatever technical explanations and most of the time, we can only say ..oh is like that one ah.